Your own receptionist.
Live in 5 minutes.
No tech hassle.

No. No code, no commands, no jargon. You enter your business info (name, hours, your services), pick how Tirza confirms bookings (by SMS — most solos pick this — or by connecting Google Calendar), and tap a short forwarding code on your phone — that's it. We built Tirza so a 60-year-old without tech experience can get her live in 5 minutes.

Setup costs plus a monthly fee, plus weeks to months of waiting while a developer builds it. Get a few quotes if you want to compare — you'll see the difference straight away. What we do differently: you do it yourself, today, from £39 / €39 per month.

First 50 customers get a safety net via email or a 15-minute video call — only if you ask. After that: hello@tirza.ai answers within 24 hours. We made setup so simple that this is almost never needed.

Tirza sorts them smartly: Price · Other service · Urgent · Other. For 'Urgent' you get an instant SMS, for the rest an email. So you know what's priority without having to read every transcript.

At 80% of your appointments you get an email and SMS. Going over costs £0.89 / €0.89 per extra appointment, capped at £15 / €15 per month. At the cap, Tirza takes callback requests instead — your callers still hear 'we'll ring you back', never silence. Need extras? Buy a 5-pack (£4.45 / €4.45) or 10-pack (£8.90 / €8.90) of extra appointments any time. The £15 / €15 cap is on from day one — your trial can't run up a surprise bill either.

Every conversation of at least 30 seconds where Tirza handles something for you: a booking, a callback request, or answering a customer question. Hangups and wrong numbers don't count.

Yes — both by SMS and email. The message contains the date, time, your business name, and a 'Cancel' link so they can self-cancel without calling. You get a notification right away if someone cancels.

Then she says: 'I'll make sure [you] call back' and notes name + number + reason. You get an SMS straight away. Tirza never invents appointments — when in doubt, she turns it into a callback request.

Yes. Tirza opens every call with: 'Hi, you're speaking with the AI receptionist for [business name]. I help with booking appointments. Would you prefer [owner name] to call you back? I can arrange that right now.' Honest and legally required. In practice, callers mainly find it pleasant that someone picks up.

You sign up with a payment method. The trial clock only starts after your first successful test call — so the 14 days is real live time, not setup time. On day 3 we text you to make sure your forwarding + test call worked; if not, we ring you and fix it. Cancel any moment from your dashboard, no questions asked.

One switch on your dashboard turns her off. Always. Cancel any month, no annual contract hassle. Tirza answers when you can't. If she's not sure, she takes a message. You stay in control.

She's been built with strict rules: max one question at a time, never says "I'm sorry, as an AI…", never pretends to be human, ends gracefully within 5 minutes, and stops talking on 10 seconds of silence. If a caller asks for a human, owner, manager, or a callback — or sounds frustrated, upset, urgent, angry or says "emergency" — she immediately stops the booking flow and offers a callback. Three refusals in a row ("no / not interested / stop") also auto-route to callback. She'll never argue, never upsell, and never explain herself unless asked.

No — and that's deliberate. Tirza is for the moments you can't pick up (hands in the pipe, with a client, on the road). If you could answer, you would. For returning customers she recognises, she'll send you a priority SMS so you can call them back yourself. That's smarter than a live transfer that interrupts what you're doing.

Yes. After every call you get an SMS summary. Reply OK if it was handled correctly, WRONG if something was off, PAUSE to stop Tirza immediately, or LIVE to switch her back on. Plus a daily summary at 6pm: "Today: 4 calls, 2 appointments, 1 callback. Reply LIVE/PAUSE." No dashboard required.

Yes. If a caller says "whenever's first", "as soon as possible" or "the first available", Tirza checks your free slots (from your calendar if connected, or against the hours you set) and offers the next real opening — no back-and-forth needed.

No problem. Tirza's default is to confirm every booking by SMS — you reply YES, she texts the caller back. No digital calendar required. If you use Apple Calendar / iPhone Calendar instead of Google, you can also subscribe to your bookings as a phone-calendar feed (coming week 3 — we'll email when it's ready).

Optional. Set it up in your dashboard with a short price list (e.g. "Boiler service £75 · Bathroom callout from £120"). When a caller asks "what does X cost?", Tirza offers to text the price list to their mobile. You stay in control: if the toggle is off, Tirza simply says "I'd rather have [you] confirm the price" and books a callback.

Built in Europe. Your business profile, calendar bookings, transcripts and the evidence log all live in Frankfurt (EU). Live voice + language processing transits SCC-protected US partners (Retell, ElevenLabs, Anthropic) — full breakdown on /subprocessors. Callers are told at the start of every call that they're speaking to an AI. Recordings auto-delete after 30 days (Solo) or 90 days (Pro).